Returns & Exchanges

At Climb Europe, we want you to be completely satisfied with your sustainable fashion choices, which is why we offer a 30-day window for all returns and exchanges. All items must be returned in their original condition, unworn and with tags attached, to ensure a full refund to your original payment method.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Prepare the Package

Place the items in their original packaging and include the printed return slip inside the box to help us identify your order quickly.

3

Ship the Items

Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.

4

Receive Your Refund

Once our warehouse team inspects your returned items, we will process your refund or exchange within 5 to 7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing